Policy on payments
Our principal portal for payments is Pay Pal. If you do not have a Pay Pal account, you can use the Pay Pal portal to pay with a credit or debit card. We will cover the Pay Pal or card transaction fees. We also accept Zelle.
Payment from departmental or grant funds administered by another party can usually be arranged in advance with the agreement of the payer.
We do not accept personal checks, nor, usually, interbank transfers, as they are expensive (involving substantial surcharges that credit and debit card payments do not involve) and usually involve delays (it can take up to a week).
Our policy is to return an edited text by email after payment has been received. Assuming we are in the office, this will be immediate; otherwise, you may need to wait a few hours, if we are not expecting it, or until around noon EST (New York time) on the next day in the event that you pay late at night. When needed, such delays can be avoided by arranging for mutual availability.
Worried about the financial risk involved? No need to. Our procedures for payment and product delivery maximize security all around.
We have been in business since 2006 (disreputable businesses usually don’t stay around so long), but it is also worth knowing that US and international banking laws are strict in protecting consumers who pay for services online. (If a merchant ever tries to defraud you by not sending you back materials that were promised, the banking service involved (Pay Pal, your bank in the US or abroad, or other credit or debit card issuer) will, if contacted, immediately intervene by opening a dispute and entering a temporary credit to your account of the amount in question. The banking institution then conducts an investigation, with the burden of proof being on the merchant, not the consumer.).